We recently caught up with Bob Vyvlecka, one of the 7 PG&E customers highlighted in our SmartMeter™ See Your Power ads, to see how his SmartMeter™ device has impacted his energy usage and monthly bills. Utilizing the power of SmartMeter™ online usage tools and Energy Alerts, Bob has shown his power and lowered his bills.
The SmartMeter has changed our lives!!! We have NEVER had lower energy bills since we moved here 18+ years ago. The online graphs, which showed me how turning off and unplugging things affected my bill, allowed me to see when and how our family was using power and how unplugging unused appliances saves us so much money.
We are also enrolled in SmartAC™, and I’m able to control our ac/heater from any computer. Our AC is programmed, but if I’m out of town I still can look in to see if someone raised the heat and forgot to lower it after they left. No problem, though - the energy cop can make the correction from anywhere!
For example – we have a whole house fan that on hot days we turn on to clear the hot air out of the house and attic in the evenings. Thanks to my SmartMeter™, I was able to see how it was cheaper to use the fan than the AC. Even better, my wife mentioned to me she hasn’t been sick all winter – maybe having the house at a consistent 68 to 70 degrees has something to do with it!
I run into people that don’t like SmartMeters and I tell them: “You’re now paying your share of the energy you use and you can control that by going online and seeing what is affecting your usage. It takes a little education, but PG&E installed a tool on your house without charge and it’s very easy to use.” By unplugging those unused appliances, the reward is a lower bill. And we can all use the extra money!
This is how things have changed at my home since my SmartMeter™ was installed. My family enjoys the fact the”Energy Cop” stays cool when the low bill comes – a fact I share with everyone!






Helen Burt is PG&E's Senior Vice President and Chief Customer Officer. She focuses on creating customer experiences that will help define PG&E as a leading utility.
Denny Boyles is a Media Relations representative and a spokesperson for the SmartMeter™ and renewable energy programs.
Paul Moreno is a spokesperson with a focus on SmartMeter™ and smart grid initiatives. Moreno views issues with a customer focus.